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Resolving Instagram and Facebook Integration issues
Resolving Instagram and Facebook Integration issues

Step-by-step guide with the correct articles to resolve any Instagram or Facebook Integration issues.

Marcos Plaza de Ayala avatar
Written by Marcos Plaza de Ayala
Updated over a month ago

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English Version

It's important to understand that both the Facebook page and the professional Instagram account are linked to the same personal Facebook account. That's why when you first log in to Instagram or Facebook, it asks you to connect your personal Facebook account.



Facebook Issues

If you are not the owner of the Facebook page, make sure to have the correct level of permission to manage the Facebook page. Here is an article that may help you to grant the correct permission:

If you have the correct level of permission, then I would recommend you delete the Followr integration from Facebook and start the process again. Sometimes the integration may fail and needs to be restarted. Here is an article that can help you with that process:

Instagram Issues

First, make sure you don't have any issues with your Facebook page access level. If you can connect your Facebook page to Followr that means that you have the correct level of permission. Meta requires all Instagram accounts for the following two things:

  • It should be a Business/professional account

  • The business account must be connected to a Facebook page.

Here are some articles that might help you with the connection:

Your Instagram account still doesn't appear on the list of options.

I would recommend you delete the Followr integration from Facebook itself. Sometimes the integration may fail and needs to be restarted.

Here is an article that can help you with that process:

Hopefully, that resolves all the issues you're facing! šŸ’Ŗ


VersiĆ³n en EspaƱol

Es importante entender que tanto la pĆ”gina de Facebook como la cuenta profesional de Instagram estĆ”n vinculadas a la misma cuenta personal de Facebook. Por eso, cuando inicias sesiĆ³n por primera vez en Instagram o Facebook, te pide que conectes tu cuenta personal de Facebook.

Problemas con Facebook

Si no eres el propietario de la pĆ”gina de Facebook, asegĆŗrate de tener el nivel de permiso correcto para gestionar la pĆ”gina de Facebook. AquĆ­ hay un artĆ­culo que puede ayudarte a otorgar el permiso corrector:

Si tienes el nivel de permiso correcto, te recomendarĆ­a eliminar la integraciĆ³n de Followr de Facebook y comenzar el proceso de nuevo. A veces, la integraciĆ³n puede fallar y necesita ser reiniciada. AquĆ­ hay un artĆ­culo que puede ayudarte con ese process:

Problemas con Instagram

Primero, asegĆŗrate de no tener problemas con el nivel de acceso a tu pĆ”gina de Facebook. Si puedes conectar tu pĆ”gina de Facebook a Followr, eso significa que tienes el nivel de permiso correcto. Meta requiere que todas las cuentas de Instagram cumplan con las siguientes dos condiciones:

  • Debe ser una cuenta de negocio/profesional.

  • La cuenta de negocio debe estar conectada a una pĆ”gina de Facebook.
    ā€‹

AquĆ­ hay algunos artĆ­culos que podrĆ­an ayudarte con la conexiĆ³n:


ā€‹

Si tu cuenta de Instagram aĆŗn no aparece en la lista de opciones

Te recomiendo eliminar la integraciĆ³n de Followr desde Facebook mismo. A veces, la integraciĆ³n puede fallar y necesita ser reiniciada.

AquĆ­ hay un artĆ­culo que puede ayudarte con ese proceso:

Ā”Espero que eso resuelva todos los problemas que estĆ”s enfrentando! šŸ’Ŗ

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