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My screen is showing up gray
My screen is showing up gray

Easily unlock your account when it gets stuck in a full gray screen

Marcos Plaza de Ayala avatar
Written by Marcos Plaza de Ayala
Updated over a week ago

It is not very common to happen, but if eventually when you want to enter Followr, your screen shows gray in full as in the picture below, with no possibility to navigate to any other site within Followr, it is most likely that your browser is not being able to correctly update the latest Followr updates.

Most of the time, it's just a matter of waiting until your browser automatically updates, but in order to fix it quickly it's as simple as deleting your cookies. Here's how you can do it:

Deleting cookies

  1. On the left of the URL box, you will see a padlock icon (or a similar icon ).

    Click on that icon and select where it says cookies

  2. Then go to where it says Manage cookies

  3. Delete those cookies from

  4. Refresh the website

Done! You should now be able to see all Followr features once again.

Alternative methods

If you don't want to delete your cookies, other options can be:

  • Using another browser

  • Using Followr through an incognito tab.

In case you still need help with your account don't hesitate to contact the support team. We are hear for you ๐Ÿ’ช

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