Table of contents
Click on a title to have a quick access to the information:
You will be able to see new messages and comments on your account after integrating with Facebook and Instagram. Please note that messages and comments created before the integration will not appear in the Social Hub.
⚠️ For long-time users who had a Followr account before the launch of the Social Hub, it is necessary to refresh the Facebook and Instagram integrations to start seeing new messages and comments in the Social Hub. ⚠️
Instagram 
Due to restrictions imposed by Meta, the user must always initiate the conversation. It is not possible to start conversations with end-users.
Comments
It is not possible to reply with Reels.
Messages
You can receive and send emojis as messages inside the conversation
You can receive stickers, but you cannot send them.
You can receive GIFs, but you cannot send them.
Due to Instagram API limitations, it is not possible to delete comments from Followr.
It is not possible to receive or send multimedia files.
It is not possible to receive or send audio messages.
It is not possible to receive or send emojis inside a selected message.
It is not possible to reply to specific, previously selected messages.
Facebook 
Due to limitations imposed by Meta, the user must always initiate the conversation. It is not possible to start conversations with users.
Comments
It is not possible to reply with an avatar, multimedia files, GIFs, or stickers.
Comments containing stickers or multimedia files will appear as empty messages in Followr.
Messages
You can receive and send emojis as messages inside the conversation
You can receive static stickers (animated stickers will appear as static), but you cannot send them.
You can receive GIFs, but you cannot send them.
You can receive multimedia files, but you cannot send them.
Due to Facebook API limitations, it is not possible to delete comments.
It is not possible to receive or send audio messages.
It is not possible to receive or send emojis inside a selected message.